mat3am.net

Privacy Policy

Last updated: July 2026

This Privacy Policy describes how mat3am.net ("we") collects, uses, and protects your information when you use our platform.

1. Information we collect

  • Account information: name, email address, hashed password.
  • Restaurant information: when you claim a restaurant or add its details (name, address, photos, working hours).
  • Usage data: pages you visit, searches you perform, device/browser type, via cookies and similar analytics tools.
  • Preferences: such as language (English/Arabic) and your selected country/city, stored in a cookie to improve future visits.

2. How we use your information

  • Operating the platform and showing you relevant search results.
  • Verifying your identity at login or when claiming a restaurant.
  • Sending necessary emails (account verification, password reset, listing review notifications).
  • Sending marketing newsletters only if you've explicitly opted in - you can unsubscribe anytime.
  • Improving the platform and analyzing usage in aggregate (de-identified where possible).

3. Cookies

We use essential cookies to remember your language and country/city preference, and a session cookie for login. We may also use cookies from third-party advertising (Google AdSense) and maps (Google Maps) services where enabled - see the next section.

4. Third-party services

We use Google AdSense to display ads, which may rely on third-party cookies to serve relevant ads, and Google Maps to display restaurant locations. Both services are governed by Google's own privacy policies and aren't under our direct control.

5. Sharing your information

We don't sell your personal data. We share limited information only with service providers necessary to run the platform (e.g. our email delivery provider), and where legally required.

6. Data security

We take reasonable measures to protect your data (password hashing, secure connections), but no internet-connected system can be guaranteed completely secure.

7. Your rights

You can request access to, correction of, or deletion of your data by contacting us. We'll respond within a reasonable time, subject to any legal obligations to retain certain data.

8. Contact

For any question about this policy, get in touch.